We provide many services for those staying at Paragon, including:
For more information about these and other services that we provide, please see the Student Resident Handbook which you can download from lower down this page.
There is provision for recycling paper, glass and aluminium cans on the site. Please recycle as much of your rubbish as possible.
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Post deliveries
Post is delivered to the main office daily from Monday to Saturday. Letters will be sorted into a secure box for each flat: these are located in Reception. It is your responsibility to collect your own post regularly.
Please note the following:
- Residents should use the correct postal address on any correspondence, including the room number, flat number and postcode.
- Residents are not permitted to operate businesses from the premises.
- Touareg will not accept letters or parcels for students who have moved out of Paragon. These items will be returned to sender.
- Students must make their own arrangements for the collection of larger mailed items directly with the sender. Touareg will not store such items and will return them to sender.
Postcodes
Your address will depend on the postcode assigned to your Block and will look like this:
[Block and Flat Number]
Paragon
Boston Park Road
Brentford
Middlesex
[Postcode]
The postcodes are:
- Block C postcode: TW8 9RR
- Block D postcode: TW8 9RT
- Block E postcode: TW8 9RW
- Block F postcode: TW8 9QW
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Telephone and Internet service
A BT payphone is located in the reception area of each block and in the common room.
A broadband connection is included in your rent. This is provided by a third party, Digital Village, through Catalyst Management. You will have the option of upgrading for an extra fee. Full details on how to get connected and use this service will be provided separately by the service provider.
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There is a pay launderette on site, located behind the common room. It is operated on behalf of Touareg by Circuit Laundry which regularly visits to check and maintain the machines.
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Vending machines selling chilled drinks and snacks are available in some blocks and the common room.
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Requests for repairs or maintenance should be reported promptly to Reception. They will be logged in the Maintenance Folder and will be attended to as soon as possible.
You are not permitted to carry out repairs yourself, even if you have caused the damage. You must not make any alterations to your room or flat (including decoration).
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Further information
If you have any questions about services that we provide, please contact the Paragon team. The Paragon office is adjacent to Reception at the entrance to the student accommodation. This is situated just off Boston Manor Road. The office is normally open throughout the year, excluding public holidays, during these hours:
- Mondays to Fridays, 8am to 6pm
- Saturdays and Sundays, 8am to 4pm
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