We provide a full cleaning service to all external and internal communal areas of the site. This includes the courtyard, block entrances, staircases, lobbies and corridors and the common room.
Cleaners will visit each flat daily (Monday to Friday) to remove rubbish and recycling. Once a week, cleaners will clean the floors and surfaces of the kitchen/diners, provided these areas are clear. They will not clean white goods or wash up.
Your responsibilities
Student residents are responsible for cleaning their bedrooms and shower rooms, and jointly for cleaning the shared kitchen and hallway in their flats, including floors and work surfaces. Waste bins, dustpan and brush, mop and bucket and a vacuum cleaner are provided in each flat.
All residents are required to:
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do your own washing up and clearing away
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clean the oven, grill, hot plates and microwave cooker
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bring your rubbish to the kitchen and sort it according to type for daily collection by the cleaners (there are colour-coded bins for different kinds of waste and recycling)
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take joint responsibility for the common areas of the flat
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keep your own room clean.
Inspections
The communal areas of each flat will be inspected every week to ensure that they are being cleaned and maintained properly. We usually inspect bedrooms once a term and will normally give you 24 hours notice.
Any problems we find during an inspection will be brought to your attention for you to resolve. If you do not remedy the problem, Touareg will carry out the works and recharge you.
Further information
If you have any questions about cleaning and inspections, please contact the Paragon team. The Paragon office is adjacent to Reception at the entrance to the student accommodation. This is situated just off Boston Manor Road. The office is normally open throughout the year, excluding public holidays, during these hours:
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Mondays to Fridays, 8am to 6pm
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Saturdays and Sundays, 8am to 4pm
